Syensqo - Facilitating ESG processes

Syensqo – Facilitating ESG processes with Wequity

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Syensqo, a global leader in advanced materials and specialty chemicals, receives frequent ESG disclosure requests from customers seeking detailed product-level sustainability information. Managing these recurring and often overlapping requests manually had become inefficient and difficult to scale.

To streamline the process, Syensqo adopted the Wequity App, leveraging AI to automate ESG questionnaire responses, reduce turnaround time, and improve data consistency across product lines.

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The Challenge

• High volume of customer ESG requests tied to specific products
• Redundant manual work to gather and format recurring information
• Need for precise, traceable responses aligned with internal documentation
• Difficulty ensuring consistency across different business units and regions

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The Wequity Solution

With the Wequity App, Syensqo was able to:

• Automate ESG questionnaire responses, drawing from verified internal data and product documentation
• Pre-fill answers based on historical submissions and framework requirements (e.g., CDP, customer-specific templates)
• Maintain consistency across similar requests while customizing answers when needed
• Track sources and confidence levels for each response to support internal review
• Support multiple formats and languages, enabling easier response to global clients

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Results

• Significant reduction in response time for product-related ESG disclosures
• Improved internal coordination and faster validation across business units
• Higher data accuracy and consistency in customer-facing communications
• Scalable workflow to handle growing volume of ESG requests without added workload